The buyer asks for a wholesale price
Quantities and requested terms are recorded for sales. The agent does not invent a discount or promise deferred payment without approved rules.
Sales
AI agent for B2B sales enquiries
An AI agent collects requirements, scope, timing and company contact details, giving sales a clear B2B enquiry instead of an incomplete message.
The customer context
We need equipment for three branches.
Equipping several locations differs from buying one item. Telp collects assessment details without negotiating terms you have not approved.
What remains after the conversation
The AI agent recorded B2B-214 and delivered quantities, deadline, company name and contact details to sales.
Telp assistant
Website
From a question to the next step
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01
The company describes its purchase.
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02
Telp asks about scope, timeline and contact.
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03
Sales assess the opportunity and continue.
A business enquiry with scope, locations and a clear follow-up
The AI agent clarifies what the business is buying, quantities and whether delivery covers one or several locations. It asks for the person who can continue the discussion. Early needs discovery is covered by sales enquiry qualification.
For multi-site purchases, timing, delivery stages and special specifications matter. The agent gathers these requirements without promising contractual terms. Detailed pricing continues through quote preparation.
Delivery covers several addresses
The quantities per location and preferred dates need clarification. A total quantity alone is not enough to confirm the full delivery arrangement.
FAQ
Frequently asked questions
Can we choose the questions?
Yes. Questions should match what your sales team needs to assess and continue the enquiry.
Can it collect requirements for several branches?
It can clarify the number of sites, allocation of goods and preferred timing. Your team verifies the final delivery plan.
Does the AI agent negotiate contract terms?
Not in this intake scenario. It can convey approved information, but special discounts, payment terms and contracts require an authorised person.
Which business contact details should we request?
The contact who can continue the purchase and information relevant to the quote. Your sales process determines the required fields.
Can it send the request to sales in a CRM?
Writing to an external system needs a configured, permitted integration. Without that connection, the transcript supports manual follow-up by the team.
What if the buyer requests goods outside the standard range?
The agent collects specifications and quantities for checking. It does not present a special purchase as available before sales confirms it.
Explore related pages
Related channels, stores and examples
Sales
AI agent for lead qualification
Asks the agreed qualification questions and sends sales a structured lead with context and a suggested next step.
Customer data
CRM and help desk systems for AI agents
Prepare or update customer records in systems such as HubSpot, Pipedrive, Salesforce, Zendesk or Intercom through approved connections.
Want to validate this workflow with your own examples?
Tell us the channel, current process and first result you want to improve. We will suggest a focused rollout path and the cases your team should test.