The guest count changes
The agent records the revised number and event date for checking. An earlier quantity or price estimate should not remain presented as the final offer.
Services
AI agent for catering and custom orders
An AI agent collects the event date, guest count, location and special requirements so your team can prepare a catering quote.
The customer context
We need catering for a celebration.
Price and capacity depend on several details. Telp collects the request while your team confirms the menu, availability and terms.
What remains after the conversation
The AI agent delivered enquiry C-120 with the date, guest count, menu, address and contact. The team confirms the offer and delivery.
Telp assistant
Website
From a question to the next step
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01
The customer describes the event.
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02
Telp collects assessment details.
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03
Staff confirm the offer and special requirements.
An event enquiry with the details that affect the quote
The AI agent clarifies the date, guest count, location and style of service. These affect quantities, logistics and price, making them more useful than a broad question about catering cost. Pricing continues through quote preparation.
Dietary requirements need to be passed on accurately without assuming that the kitchen can meet them. Your team checks the menu, capacity and delivery before acceptance. The difference between an enquiry and a confirmed purchase is explained in orders and enquiries.
A guest mentions an allergy or dietary requirement
Pass the request to the responsible team. The agent does not guarantee ingredients, absence of allergens or prevention of cross-contact.
FAQ
Frequently asked questions
Does submitting the request confirm the order?
No. The menu, price, special requirements and availability need confirmation through your process.
Which details should catering intake collect?
The date, guest count, location, service style and special requirements. Delivery, equipment and staff are included when part of your offering.
Can it immediately confirm an available date?
Only with an appropriate capacity check. Receiving an event date does not confirm that the kitchen and delivery team can accept the work.
How does it handle allergy-related requirements?
It records them accurately and leaves verification to the responsible team. It should not promise meal safety or absence of allergens.
Can it calculate a price per guest?
It can convey a current published package when its conditions apply. Custom menus and changed conditions need checking before a final price.
Does the enquiry include arranging delivery?
It can collect the address and preferred time. Acceptance, cost and availability of delivery are confirmed separately through your process.
Explore related pages
Related channels, stores and examples
Sales
AI agent for quote requests
An AI agent collects quantity, requested options, deadline and contact details before your sales team prepares a quote.
Orders
AI agent for orders and enquiries
Telp helps customers choose an item, provide their details and place an order through conversation. It creates orders through a supported store connection or collects organised quote enquiries, following your configured process.
Want to validate this workflow with your own examples?
Tell us the channel, current process and first result you want to improve. We will suggest a focused rollout path and the cases your team should test.