Connections
AI agent for WordPress / WooCommerce
An AI agent uses the connected WooCommerce catalog on your WordPress website to answer product questions, check variants and prepare supported ordering.
Explore the AI agent on other channelsThe customer context
Do you have the Run model in size 42?
Product names, variants and prices belong in your store. Telp uses the connected source instead of requiring sales to copy every answer into a conversation.
What remains after the conversation
The AI agent created WooCommerce order WC-501 with the items, contact details and collection choice. Payment has not been taken.
From a question to the next step
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01
Connect the supported WooCommerce store.
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02
Choose allowed catalog and order actions.
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03
Test product selection, confirmation and staff handoff.
An AI agent across channels
WordPress / WooCommerce customers ask in more than one place
An AI agent can use your connected WooCommerce catalog for questions on Messenger, Instagram, WhatsApp, Viber, Telegram and website chat. Browser calls and phone enquiries use their respective voice flows. Explore what the agent does on each channel.
Each channel needs its own connection and verification. Catalog access does not automatically enable ordering or payment on every channel; available actions and confirmations depend on the configured flow.
FAQ
Frequently asked questions
Is a regular WordPress website enough for a WooCommerce AI agent?
A WordPress website can provide business information and display chat. Specific product data and supported ordering actions require a connected WooCommerce store, not just WordPress pages.
Can the agent answer about a specific product size or color?
Yes, when the connected catalog returns those variants and their details. The agent uses the actual search result instead of assuming every size or color is available.
Does the AI agent create a WooCommerce order or just collect an inquiry?
With a permitted ordering action, the agent collects the items and required details, requests any necessary confirmation and creates the order in WooCommerce. A created order is not the same as a successful payment; payment follows your store's checkout process.
Can the same WooCommerce catalog work on Instagram, Messenger and our website?
Yes. The store and channels connect separately, allowing the same agent to use the catalog across channels. Ordering, confirmation and access to private order status are checked for each connected channel.
Explore related pages
Related channels, stores and examples
Online stores
AI agent for WordPress and WooCommerce website chat
An AI agent on your WordPress website checks the WooCommerce catalog and helps customers find a product that fits their needs.
Online stores
AI agent for WooCommerce sales on Messenger
An AI agent answers private Messenger messages, clarifies the product the customer wants and checks the WooCommerce item and variant.
Online stores
AI agent for the WooCommerce catalog on Telegram
An AI agent in your Telegram bot collects the product name or code, checks the WooCommerce catalog and prepares the next purchase step.
Online stores
Voice AI agent for a WooCommerce website
An AI agent talks with customers on your WordPress website, clarifies their needs and checks products in the connected WooCommerce range.
Online stores
AI agent for WooCommerce sales on Instagram
An AI agent answers Instagram messages and checks products, prices and variants from the WooCommerce store on your WordPress website.
Online stores
AI agent for WooCommerce customers on WhatsApp
An AI agent collects product choices and quantities on WhatsApp, checks the WooCommerce range and prepares details for your configured ordering flow.
Online stores
AI agent for WooCommerce products on Viber
An AI agent in an approved Viber Business chatbot answers questions about WooCommerce products, clarifies choices and prepares a purchase enquiry.
Online stores
Phone AI agent for a WooCommerce store
An AI agent answers an incoming phone call, clarifies which WooCommerce product the customer needs and prepares the details for sales to follow up.
Want to validate this workflow with your own examples?
Tell us the channel, current process and first result you want to improve. We will suggest a focused rollout path and the cases your team should test.